Have a question? Find instant answers to common queries.

What is your return policy?

Products bought at Auchan can be returned within 7 days of purchase if they are not used / opened. A credit note will be issued for the returned value, which can be redeemed on any purchase at Auchan. Innerwear and undergarments are not accepted for return or exchange.

Who does the customer contact in case of any suggestions,complaints or concerns?

Please fill in the form on the Customer Care page of the website and you will be contacted by the CRM Head.

What is your After Sales Service Policy?

After sales service for luggage, appliances, electronics, IT and imaging products will be provided by the authorized service centers of the respective manufacturers based on their warranty terms and conditions.

What kind of products can one find at Auchan?

Shoppers have the option to choose from a wide variety of quality products in every category ranging from grocery, fruits and vegetables, bakery, dairy and take away foods, meat, poultry and fish, wine, beer and spirits, home textiles, personal care, crockery utensils and kitchen appliances, electronics and IT accessories and much more.

What are the store timings?

The store timings are from 10.00 a.m. to 10.00 p.m. Local timings may vary for some stores between 9.00 a.m. and 10 p.m.

Where is the Auchan India corporate office located?

The Auchan corporate office is located in Bangalore at 39/3 and 44 Bannerghatta Road, Bangalore 560 029.

What are the store addresses?

Auchan Hypermarket
39/3 &44, – Bannerghatta Road, Bengaluru - 560029

Auchan Super Market
3rd floor, Oasis center, intermediate ring road,
Koramangala, off 80 feet road, Bengaluru - 560034

Auchan Hypermarket
Mantri Mall, Sampige Road, Malleswarm
Bangalore - 560003

Auchan Hypermarket
City Center Mall
K S Rao Road,
Hampankatta
Mangalore - 575001

Auchan Supermarket
Oasis Center, 3rd floor
6 – 3- 1112
Ward No 87 and 92
Greenlands
Begumpet
Hyderabad 500 016

How many stores does Auchan have in India ?

Auchan has 5 stores in India at this time.

Where are your stores located?

Products bought at Auchan can be returned within 7 days of purchase if they are not used / opened. A credit note will be issued for the returned value, which can be redeemed on any purchase at Auchan. Innerwear and undergarments are not accepted for return or exchange.
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